Client - manual

Only registered Clients and Super Clients can request services and view Service Provider details and rates.

Select User Type as "Client",  then choose Client Type.

Provide a direct email and phone number for contact.

Accept the Terms and Conditions and Privacy Policy to complete registration.

• Complete the 'My Profile' section thoroughly for optimal visibility.
• Fill in Full Name, Company Name, and Client Type.
• Provide your email address, website or LinkedIn profile, phone number, and current position.

Invoicing Details

Complete invoicing details:

• Client Type (same as during registration)
• Full Company Name
• VAT/GST Number (if applicable)
• Company Address

Final Registration Steps

• Add the following information:
  • Upload Company Registration documents.
  • Choose your Country and City of Residency from the list.
• Save the changes.

• In the search section, specify the service location, proposed dates, and preferred price range (if any). 
• Select the desired service(s). If a provider offers multiple services, you can choose more than one. 
• Use additional filters for specific criteria like services, experience, certifications, etc. 
• Save the filters.

Service Provider Selection

• If no service providers are available at the selected location, the platform will display nearby options.
• Use the map's zoom feature to explore additional service providers, all displayed on the provider list.
• Select a service provider matching your criteria.
• If a Client is under Super Client supervision, they must request approval from the Super Client before proceeding to request estimates.

Approval Process

• A pop-up window will show the status as "Awaiting Super Client approval."
• The Client will receive email notifications at every step of the process.
• Once the Super Client approves, the Client can proceed with requesting the estimate.

Request Estimate

• Once the Super Client approves the service provider, the Client can proceed to request an estimate.
• View all details except personal and contact information, which becomes visible only when a service request is accepted.
• Access the availability calendar and request an estimate by selecting the "Request Estimate" button.
• After requesting an estimate, a confirmation message will appear. By selecting "OK," the estimate request will be sent.
• The Client can only send the Request Estimate after the Super Client has approved the selected service provider.

Completing the Request Estimate

• To complete the Request Estimate form, add details such as Service Type, vessel information, and location.
• There is also a field where you can add any additional information required for your request.

Viewing the Estimate Request

• Once the Estimate request is sent, it will be visible in your profile.
• You can Reject request if necessary.

Approved Services

• Notifications for your requested services will be shown on the left side of your screen and sent via email.
• Once you approve the received estimates, the Approved Service will appear in your account.

Service Status

• The status of your accepted services will be displayed as either Started, Canceled, or Completed.
• Once the service starts, you'll receive a notification by email and see the status update in your account on the IMPEVIS platform.

Service changes

When the service is completed, you'll be notified by email, and the status will update in the system.